Genuine JOHNSON LIFTER products are made in the USA,
and have JOHNSON LIFTER laser etched on each part.

Authentication drives sustainability: with fewer counterfeit products circulating, there will be fewer fake products made with unsustainable materials and unethical labor practices.

To make a warranty claim please follow these steps:

Call Johnson Lifter Customer Service at (734) 955-6500. Relay the Johnson Lifter catalog part number, purchase order number, and the specific defect. Johnson Lifters will assign a Warranty RMA (Return Merchandise Authorization) number.

Prepare a brief description of the defect. Remember that this is necessary for the manufacturer to evaluate the damage and determine the best course of action. (Repair/ Replace / Return).

Pack your return in a sturdy shipping carton; please do not ship the item in the original retail box as they were not designed for the stresses of shipping.

Send your return to:

Johnson Lifter Warranty Dept.
25940 Northline Rd
Taylor MI 48180

Make sure to keep a record of the returning shipment. Johnson Lifters is not responsible for the returned items until tracking has been confirmed.